Contact Us - Service Policy

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General Inquiry
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Cancel Policy/Coverage
Address Change
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Cancel Policy/Coverage

Did you know we can easily transfer your insurance policy to a new address when you relocate in the same state? No need to cancel. This can be done in minutes using our online address change:

UPDATE POLICY TO NEW ADDRESS >>

Please enter your policy/coverage number and the last name listed on the policy/coverage. We will use this information to locate your policy/coverage so it can be canceled.

* = Required Field

Policy / Coverage Number * Last Name of Primary Insured on Policy / Coverage *

NOTE: Please DO NOT submit multiple forms for the same request (unless incorrect information was submitted). Submitting multiple forms for the same request can cause a delay in your request.

Give us a call

(800) 319-1390
(513) 204-1920 (Fax)
Mon-Fri 8am - 5pm EST
Se Habla Espanol

Corporate Office

4770 Duke Drive, Suite 200
Mason, OH 45040

Easy Enrollment Online!

Purchasing a renters insurance policy with us is simple and fast. Enter your ZIP code below to start the secure enrollment process.

The gold standard in renters insurance.

© Copyright 2023 ePremium Insurance Agency, LLC; ePremium Services, LLC. All Rights Reserved.
Insurance products available through ePremium Insurance Agency, LLC may be underwritten by the following insurance companies or insurance companies affiliated with the identified groups: Spinnaker Insurance Company (Bedminster, NJ), Century National Insurance Company (Winston Salem, NC), Cypress Property and Casualty Insurance Company (Jacksonville, FL), Praetorian Insurance Company (New York City, NY), or Trisura Specialty Insurance Company (Oklahoma City, OK). Renters insurance is offered only through licensed insurers. Coverage may not be available in your state from all insurers represented by ePremium Insurance Agency, LLC.

ePremium Insurance Agency, LLC, a limited liability company organized under the laws of Ohio, is a licensed insurance producer in all states with principal place of operation at 4770 Duke Drive, Suite 200, Mason, OH 45040 (NPN 9925625, CA license #OG66570, TX license #1549460). ePremium Insurance Agency, LLC does business under the following names: In NY dba – ePremium Insurance Agency LLC; In FL dba – ePremium Insurance Agency, LLC; In CA dba - ePremium IRIS Insurance Solutions, LLC. List of active licenses

ePremium Services, LLC, a limited liability company organized under the laws of Delaware, is the provider of the eDeposit Security Deposit Alternative Program Protection Certificates.

ePremium Insurance Agency, LLC (NPN 9925625) collects the eDeposit Security Deposit Alternative fees and related tenant information on behalf of your apartment community, property manager or landlord. Such fee does not constitute payment of an insurance premium and no insurance product is provided to you. Your apartment community, property manager or landlord is not affiliated with ePremium Insurance Agency, LLC, and is responsible for the terms of the eDeposit Security Deposit Alternative.